![]() ![]() ReturnsĪt Ergoport, we strive to provide the most up-to-date information on our products to allow you to make the most informed decision before you make your purchase. Once your order has been shipped, we send an e-mail with the tracking information for your order. We require a contact phone number and email address for all deliveries. Please allow up to 8-12 weeks for delivery.ĭesks: As desks have a wide range of custom options, please contact us for time frames. Imported chairs (Kinnarps, selected HAG, rh). Other areas are between these times, but please contact us if you would like a more definite timeframe. Sydney & Melboure are usually between 2-4 days. Delivery can take up to 15 days (Darwin & Perth). Custom made chairs (modified seat, or fabric colours) take between 3-4 weeks for manufacture. Major Metropolitan cities 1-3 business daysĪustralian chair companies ( Gregory’s range): Quickship chairs are available for dispatch from the factory within 2 business days. If items are in stock (excluding chairs and desks), the delivery times are as follows: ![]() Our couriers cannot phone prior to delivery, and someone will need to be present to accept the delivery during business hours. We use Australia Post as our main couriers, deliveries will be received Monday to Friday during regular business hours. If the cartons have been opened we cannot then resell them as new, so a full refund will not be given on item. Special orders and export orders cannot be cancelled once ordered and would be required to be paid in full.Ĥ.Request for returns must be made within 7 days of receipt, we are unable to entertain any returns after this dateĥ. Where we will accept them, we will charge a minimum 20% handling fee plus all carriage charges incurred by us for the collection of unwanted or non-defective goods (this includes the original cost to us for sending the item, irrespective of whether a charge for delivery was made to you originally). We will not be accepting any returns on items from our Computer and Other Cleaning Products range as well as any item that has been opened for the foreseeable future. ![]() Watermark Stationers will arrange to pay for the return of damaged, defective or incorrectly shipped goods.Ģ. Please Call or Email or Call us for a Quotation to the Following Excluded Post Codes Once the item leaves our warehouse we will endeavour to track it and call the couriers to ensure the items are delivered on time, but we would appreciate a call or an email if the item has not been received in the expected period of time. We will do our utmost to deliver items in the required time but as we use couriers we can never guarantee that this will always be the case. Please call or email us for delivery costs outside of the UK mainland including the Highlands and Islands. Free deliveries and charged deliveries apply to the UK mainland only (excluding the Highlands and other remote parts of the Country). The option for these will appear at the checkout depending on the weight and the speed of delivery required. You can however expediate delivery to a next day service for orders placed before 12 noon by paying an extra cost for the delivery.Īll orders under £100 excluding delivery will carry a cost for delivery that varies between £3.50 to £10.00 excluding VAT. Most free delivery orders will be delivered within 1-3 working days. We offer free delivery on all orders over £100 excluding VAT. ![]()
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